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I have been trained in the Connected Parenting Model by Jennifer Kolari - the author and creator of Connected Parenting.  Please visit the Connected Parenting website if you'd like to learn more about Jennifer or her approach.  It is a wonderful way of helping your children manage their emotions while connecting and bonding with them at the same time.  Helping your children see that you understand their feelings and challenges goes a long way in helping them manage their behaviour.  When I parent from this approach I am so much more effective and patient!